Job Description
Join TechInnovate Solutions for an exciting summer internship opportunity with weekend shifts in San Antonio! This paid position offers hands-on experience in IT support while working flexible weekend hours. Perfect for students seeking real-world technical experience in a dynamic environment. You'll gain exposure to enterprise systems, network troubleshooting, and client-facing support while collaborating with industry professionals. What You'll Gain: Technical certification pathways, mentorship from senior engineers, and a competitive hourly rate. Why TechInnovate? We're a leading tech firm committed to nurturing talent through immersive internship programs with growth potential.
Responsibilities
- Provide tier-1 technical support for hardware/software issues during weekend operations
- Monitor and maintain network infrastructure including servers and cloud services
- Document incident reports and resolution protocols using ticketing systems
- Assist with cybersecurity protocols and access management procedures
- Collaborate with cross-functional teams on weekend deployment projects
- Conduct system backups and preventive maintenance during off-peak hours
- Train users on new technologies and process updates
Qualifications
- Currently enrolled in Computer Science, IT, or related field (Sophomore/Junior preferred)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Strong troubleshooting skills with hardware and software diagnostics
- Excellent written and verbal communication abilities
- Available to work 16-24 hours per weekend (Saturday/Sunday shifts)
- Proficient with Microsoft Office 365 and ticketing systems (e.g., ServiceNow)
- CompTIA A+ or similar certification is a plus