Job Description
We are seeking a motivated Summer Night Shift Intern to join our growing support team in Jacksonville, FL. If you are a night owl looking for a paid opportunity to kickstart your career in customer support, this is the perfect role for you. We offer a competitive hourly rate, flexible scheduling, and a chance to work with cutting-edge technology.
As an intern, you will support our clients during the evening hours, ensuring seamless operations and top-tier service. This is an excellent chance to build your resume while enjoying the benefits of working the night shift.
Responsibilities
- Assist customers with technical inquiries and account issues via phone and email.
- Monitor system performance and troubleshoot basic technical errors.
- Document customer interactions and resolutions in our CRM system.
- Collaborate with the day shift team to ensure seamless handovers.
- Participate in training sessions and team meetings to enhance skills.
Qualifications
- Currently enrolled in a Bachelorās or Associateās degree program.
- Available to work nights (typically 10:00 PM - 6:00 AM).
- Strong communication skills and a customer-centric attitude.
- Basic computer literacy and familiarity with MS Office Suite.
- Ability to work independently in a remote or hybrid environment.