Job Description
Join our elite tech operations team for a transformative summer internship experience! This night shift role offers college credit while you gain hands-on experience in enterprise system management. Work in our state-of-the-art NYC facility alongside industry experts, developing critical skills in network monitoring, security protocols, and cloud infrastructure. We provide mentorship, flexible scheduling around your classes, and direct exposure to Fortune 500 clients. Perfect for ambitious students seeking to build their technical portfolio while earning academic credit.
Key Benefits: College credit arrangement, competitive hourly pay, complimentary transportation during night shifts, professional development stipend, and potential for full-time conversion.
Responsibilities
- Monitor and maintain enterprise network systems during overnight hours (10 PM - 6 AM)
- Respond to and resolve critical IT incidents with SLA adherence
- Execute scheduled system patches and security updates
- Document operational procedures and incident reports in compliance with ISO standards
- Collaborate with global teams during handover periods
- Participate in cross-departmental tech innovation sprints
- Contribute to automation script development for operational efficiency
Qualifications
- Currently enrolled in accredited college/university program (Sophomore/Junior status preferred)
- Availability for consistent night shifts (minimum 20 hours/week)
- Basic understanding of networking concepts (TCP/IP, DNS, VPN)
- Proficiency in Linux/Windows command-line interfaces
- Strong problem-solving skills with analytical mindset
- Excellent written communication for technical documentation
- Ability to work independently during overnight monitoring
- Relevant coursework in IT, Computer Science, or Cybersecurity