Job Description
Are you a motivated college student looking for a unique summer experience? Apex Tech Solutions is seeking a dedicated Summer Night Shift Intern to join our growing team in San Diego, CA. This is a fantastic opportunity to gain hands-on technical experience while earning college credit. We pride ourselves on our 24/7 operational excellence, and we need reliable talent to help us maintain our high standards during the night hours.
As a Night Shift Intern, you will play a crucial role in supporting our IT infrastructure and assisting customers with technical inquiries. You will work closely with our senior engineering team to troubleshoot issues, monitor system logs, and ensure seamless operations after hours.
Responsibilities
- Monitor System Performance: Continuously monitor server health and network traffic during night shifts to identify and resolve potential bottlenecks.
- Troubleshooting Support: Provide Tier 1 technical support to internal staff and external clients via chat and phone during evening hours.
- Log Maintenance: Accurately document all system alerts, incidents, and resolutions in our ticketing system.
- Hardware Assistance: Assist with the setup and maintenance of hardware peripherals in the office environment.
- Security Protocols: Enforce company security policies and conduct nightly audits of access points.
- Team Collaboration: Communicate effectively with the day shift team to hand over critical issues and status updates.
Qualifications
- Education: Currently enrolled in a Bachelor’s degree program in Computer Science, Information Technology, or a related field.
- Credit Eligibility: Must be eligible to receive college credit for this internship (provide proof of enrollment).
- Availability: Must be available to work 4 nights per week (e.g., Sunday through Wednesday) from 10:00 PM to 6:00 AM.
- Technical Skills: Basic knowledge of Windows/Linux operating systems, networking concepts, and troubleshooting methodologies.
- Communication: Strong written and verbal communication skills with a professional demeanor.
- Reliability: Proven track record of punctuality and reliability, essential for night shift work.