Job Description
Join InnovateTech Solutions for a dynamic internship experience combining daily pay with academic credit! Perfect for college students seeking hands-on experience in a fast-paced tech environment. Gain real-world skills while earning compensation for your work and fulfilling college requirements. Our Portland, OH office offers mentorship from industry professionals and exposure to cutting-edge projects.
This internship is designed to bridge the gap between classroom learning and professional application. You'll receive competitive daily compensation, flexible scheduling to accommodate your academic calendar, and direct support from senior engineers. Upon completion, you'll receive formal documentation for college credit and a performance review to enhance your resume.
Responsibilities
- Provide tier-1 technical support to internal teams and clients via phone, email, and chat
- Assist with hardware setup, software installations, and network troubleshooting
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers on system updates and security protocols
- Participate in weekly training sessions covering emerging technologies
- Contribute to knowledge base articles and user documentation
- Monitor system performance and report anomalies to the IT manager
Qualifications
- Currently enrolled in an accredited college/university pursuing IT, Computer Science, or related field
- Basic understanding of operating systems (Windows, macOS) and networking fundamentals
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments
- Proficiency with Microsoft Office Suite and Google Workspace
- Availability for 15-20 hours per week during business hours (flexible with class schedule)
- Must be eligible for academic credit through your institution