Job Description
Join InnovateTech Solutions for an exciting immediate hire internship in Phoenix, AZ! Perfect for students seeking hands-on experience in a dynamic tech environment. This paid internship offers flexible hours and real-world exposure to enterprise systems. Our fast-paced startup culture values fresh perspectives and offers mentorship from industry professionals. No prior experience required – just enthusiasm and eagerness to learn!
Responsibilities
- Provide Tier 1 technical support to internal staff via phone, chat, and email
- Assist with hardware setup, software installations, and troubleshooting
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior engineers on system maintenance tasks
- Participate in weekly training sessions on emerging technologies
- Contribute to knowledge base articles and user documentation
Qualifications
- Currently enrolled in a college/university program (any major)
- Basic proficiency with Microsoft Office Suite (Outlook, Word, Excel)
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- Valid driver's license (for occasional equipment pickup)
- Available to work 15-25 hours per week
- Must be authorized to work in the United States