Job Description
Join NexGen Solutions' dynamic internship program designed specifically for students and career changers! We're seeking motivated individuals with no prior experience to launch their tech careers in our supportive San Francisco environment. This paid internship offers hands-on experience in IT support, networking, and client service while receiving mentorship from industry professionals.
Perfect for students seeking practical experience in a fast-paced tech hub. Our program includes comprehensive training, flexible scheduling around your classes, and potential for full-time conversion. Work alongside our innovative team while building valuable skills for your resume.
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Assist with network troubleshooting and connectivity solutions
- Document technical procedures and create user guides
- Collaborate with senior engineers on system updates
- Participate in cross-departmental tech projects
- Conduct routine equipment maintenance and inventory checks
- Deliver exceptional customer service to internal stakeholders
Qualifications
- Currently enrolled in or recent graduate of any accredited program
- Strong problem-solving abilities and attention to detail
- Basic knowledge of operating systems (Windows/Mac)
- Excellent communication and teamwork skills
- Eagerness to learn technical concepts and processes
- Ability to work flexible hours (including some weekends)
- Valid driver's license (for occasional equipment transport)
- CompTIA A+ certification (preferred but not required)