Job Description
Join our dynamic team as a Weekend IT Intern and gain hands-on experience in a fast-paced tech environment. This position is perfect for students seeking flexible weekend hours while building valuable skills in network administration and system support. Work alongside industry professionals in Raleigh's thriving tech hub and receive mentorship to accelerate your career growth. Students are strongly encouraged to apply!
Responsibilities
- Provide weekend technical support to internal staff via ticketing system and remote assistance
- Assist with hardware installations, software updates, and network diagnostics
- Document IT procedures and create knowledge base articles
- Collaborate on cybersecurity awareness initiatives for weekend staff
- Test new software deployments in isolated environments
- Monitor system health and report anomalies during weekend shifts
- Participate in cross-departmental tech workshops
Qualifications
- Currently enrolled in an accredited computer science or IT program
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently during weekend shifts
- Experience with helpdesk ticketing systems (e.g., Jira, Zendesk)
- Valid driver's license for occasional equipment transport