Job Description
Join our dynamic team as a Weekend IT Support Intern and launch your career in technology! This paid internship offers hands-on experience in enterprise-level IT operations with flexible weekend shifts. Perfect for students seeking real-world experience while balancing academic commitments. You'll work with cutting-edge systems in a collaborative environment that values innovation and growth.
Responsibilities
- Provide remote and on-site technical support to employees across multiple departments
- Install, configure, and troubleshoot hardware/software including Windows OS and productivity suites
- Document IT incidents, resolutions, and asset inventory using ticketing systems
- Assist with network maintenance, security patches, and system backups
- Collaborate with senior IT staff on special projects and process improvements
- Train end-users on new technologies and best practices
Qualifications
- Currently pursuing a degree in Computer Science, IT, or related field
- Basic knowledge of Windows OS, networking fundamentals, and security protocols
- Strong problem-solving skills with ability to troubleshoot independently
- Excellent communication and customer service abilities
- Availability to work weekends (Sat/Sun) with potential for flexible scheduling
- Proficient with Microsoft Office Suite and basic diagnostic tools
- CompTIA A+ or similar certification preferred (not required)