Job Description
Join Detroit Tech Solutions' dynamic team as a Weekend IT Support Intern! Perfect for students seeking flexible hours, this role offers hands-on experience in enterprise technology while supporting our weekend operations. You'll work alongside industry professionals in a collaborative environment that values innovation and professional growth. This paid internship includes mentorship opportunities, real-world project exposure, and a pathway to full-time roles for top performers.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across weekend shifts
- Deploy and configure workstations, printers, and network equipment
- Document IT procedures and create knowledge base articles
- Assist with cybersecurity monitoring and incident response
- Collaborate with cross-functional teams on weekend IT projects
- Conduct system maintenance and updates during low-traffic periods
- Train end-users on new technology implementations
Qualifications
- Currently enrolled in Computer Science, IT, or related program
- Basic understanding of Windows/macOS, networking, and cloud services
- Excellent problem-solving and communication skills
- Ability to work independently and manage time effectively
- CompTIA A+ or similar certification preferred (students welcome)
- Available for weekend shifts (Sat/Sun 8AM-4PM)
- Valid driver's license for occasional equipment transport