Job Description
Join TechSolutions Inc. as a Weekend IT Support Intern and kickstart your tech career! We're seeking motivated students passionate about technology to provide essential IT support during weekend shifts. This hands-on role offers real-world experience in troubleshooting, network management, and customer service within a dynamic Tucson-based team. Perfect for students seeking flexible schedules and professional growth opportunities.
Responsibilities
- Provide on-site and remote technical support for hardware/software issues
- Assist with network maintenance and security protocols
- Document IT incidents and resolutions in ticketing systems
- Train end-users on new technologies and best practices
- Collaborate with IT team on weekend system updates
- Support event-based IT requirements during weekend operations
Qualifications
- Currently enrolled in Computer Science or IT-related program
- Basic knowledge of Windows/macOS and networking fundamentals
- Strong problem-solving and communication skills
- Availability for weekend shifts (Sat/Sun 8am-5pm)
- CompTIA A+ or similar certification preferred
- Experience with helpdesk software (e.g., ServiceNow)