Job Description
Launch Your Tech Career with a Flexible Weekend Internship in Columbus!
Join InnovateTech Solutions as a Weekend Tech Support Intern and gain hands-on experience while maintaining your academic schedule. This paid internship offers a unique opportunity to work Saturdays and Sundays in our downtown Columbus office, providing critical IT support to enterprise clients. You'll work alongside industry professionals, cutting-edge technology, and a team dedicated to mentorship and growth.
Our internship program is designed for students pursuing degrees in IT, Computer Science, or related fields. You'll receive structured training, real-world project exposure, and a competitive hourly rate. This role is perfect for summer/fall starts seeking flexible hours without compromising valuable experience.
What Makes This Opportunity Unique:
• Weekend schedule (Sat/Sun) allows seamless balance with classes
• Direct client interaction and troubleshooting experience
• Mentorship from senior engineers
• Potential for full-time conversion post-graduation
Responsibilities
- Provide Tier 1/2 technical support for enterprise clients via phone, chat, and remote access
- Diagnose and resolve hardware/software issues including OS, networking, and cloud applications
- Document troubleshooting steps and solutions in ticketing systems
- Collaborate with engineering teams on complex issue escalation
- Assist with IT asset management and inventory updates
- Contribute to knowledge base articles and training materials
- Participate in weekend on-call rotation for critical incidents
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic understanding of Windows/macOS operating systems and networking fundamentals
- Experience with remote desktop tools (TeamViewer, AnyDesk, etc.)
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Available to work 16-24 hours per week on weekends (Saturday/Sunday)
- Must have reliable transportation to downtown Columbus office