Job Description
Are you a driven college student seeking to jumpstart your career in Information Technology? Apex Systems is looking for a detail-oriented Weekend Technical Support Intern to join our growing team in Sacramento, CA.
This role is perfect for students who want to work weekends while gaining valuable professional experience and earning college credit. You will assist our IT team in maintaining system integrity, resolving technical tickets, and supporting our internal workforce during critical off-hours.
Responsibilities
- Monitor and respond to technical support tickets and service requests during weekend shifts.
- Perform hardware and software troubleshooting for desktop environments and peripherals.
- Assist in the deployment of new laptops, software updates, and security patches.
- Document all technical interactions and resolutions in the ticketing system.
- Collaborate with the weekday operations team to ensure continuity of IT services.
- Conduct basic network diagnostics and connectivity troubleshooting.
Qualifications
- Currently enrolled in a degree program (Associate's or Bachelor's) in Computer Science, IT, or Engineering.
- Must be eligible to receive college credit for the internship.
- Familiarity with Microsoft Office Suite and basic operating systems (Windows/macOS).
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively.