Job Description
Join TechSolutions Austin and kickstart your career in technology! We're seeking motivated students for our IT Support Internship program in the heart of Austin's tech scene. No prior experience is required – we're looking for passion, curiosity, and a desire to learn. As an intern, you'll gain hands-on experience in a dynamic environment, working alongside industry experts who are dedicated to your growth. Our internship includes mentorship programs, skill-building workshops, and opportunities to contribute to real-world projects. Plus, enjoy Austin's vibrant startup culture and networking events!
Why TechSolutions Austin?
- Flexible scheduling to accommodate your academic calendar
- Full-time internship with potential for post-graduation opportunities
- Competitive hourly pay plus professional development stipends
- Collaborative culture focused on innovation and learning
Responsibilities
- Provide tier-1 technical support for employees via phone, email, and in-person
- Assist with hardware setup, configuration, and troubleshooting of laptops, printers, and peripherals
- Install and update software applications across company systemsDocument IT processes, solutions, and knowledge base articles
- Participate in cybersecurity awareness training and best practices implementation
- Collaborate with senior IT staff on infrastructure projects
- Attend weekly skills workshops and professional development sessions
Qualifications
- Currently enrolled in a high school, college, or university program
- Basic understanding of computer systems, networks, and software
- Strong problem-solving skills and attention to detail
- Excellent verbal and written communication abilities
- Ability to work independently and in a team environment
- Eagerness to learn new technologies and adapt to changing systems
- Valid driver's license (for occasional equipment pickups)