Job Description
Join TechNova Solutions as a Local IT Support Intern in Atlanta and launch your tech career with weekly pay! This paid internship offers hands-on experience in enterprise IT environments while supporting Georgia's thriving tech ecosystem. Gain exposure to network administration, cybersecurity protocols, and client-facing support systems. Perfect for students seeking practical experience in Atlanta's dynamic market.
Responsibilities
- Provide Tier 1/2 technical support for internal systems and client networks
- Assist with hardware/software installations, configurations, and troubleshooting
- Document IT incidents, resolutions, and asset inventory using ServiceNow
- Collaborate with senior engineers on cybersecurity initiatives and system updates
- Participate in cross-functional projects with Atlanta-based teams
- Conduct user training sessions for new software deployments
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS, networking fundamentals, and cloud services
- Strong problem-solving abilities with attention to detail
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office Suite and ticketing systems
- Available to work 20-25 hours/week with flexible scheduling
- Valid driver's license preferred for occasional on-site visits