Job Description
Join TechSolutions Inc. for a transformative night shift internship experience in Milwaukee's vibrant tech scene. This hands-on role offers unparalleled exposure to enterprise IT operations while accommodating academic schedules with flexible summer/fall start dates. Work alongside industry experts in a dynamic 24/7 environment, gaining real-world skills that bridge classroom learning with professional excellence.
Responsibilities
- Provide Tier 1 technical support for hardware/software systems during night operations
- Monitor and maintain network infrastructure including servers and cloud services
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades and maintenance
- Participate in cybersecurity drills and incident response protocols
- Analyze system performance metrics and recommend optimizations
- Support end-user troubleshooting for enterprise applications
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently in a night shift environment
- Relevant coursework or projects demonstrating technical aptitude
- Valid driver's license (for occasional on-site needs)