Job Description
Join TechSolutions Inc. as a Night Shift IT Support Intern and launch your career in technology! This paid internship offers hands-on experience in a dynamic Baltimore environment, perfect for students seeking summer or fall start opportunities. Work alongside industry experts to maintain critical infrastructure and deliver exceptional user support.
Responsibilities
- Provide 24/7 technical support for hardware/software issues during night shifts
- Deploy and configure workstations, networks, and cloud systems
- Monitor system performance and troubleshoot complex technical problems
- Document IT procedures and maintain asset inventory databases
- Collaborate with cross-functional teams on system upgrades
- Implement cybersecurity protocols and access controls
Qualifications
- Currently enrolled in Computer Science or IT-related program
- Basic knowledge of Windows/Linux systems and networking
- Strong problem-solving and communication skills
- Ability to work independently during night hours (10 PM - 6 AM)
- Experience with ticketing systems (ServiceNow/Jira)
- CompTIA A+ or Network+ certification preferred