Job Description
Launch your career with TechSolutions Inc.'s night shift IT Support Internship in Oklahoma City! Gain hands-on experience in enterprise technology operations while supporting critical infrastructure during off-peak hours. This paid internship offers flexible scheduling for students and recent graduates, with opportunities to work alongside senior engineers on real-world projects. You'll develop troubleshooting skills, network management expertise, and customer service excellence in a 24/7 operational environment. Perfect for ambitious students seeking practical experience in IT operations.
Responsibilities
- Provide tier-1 technical support for hardware/software issues during night shift hours
- Monitor network systems and resolve security alerts using ticketing systems
- Assist with server maintenance, backups, and system updates
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on system deployments
- Participate in after-hours system testing and implementation projects
- Maintain inventory of IT assets and equipment
Qualifications
- Currently pursuing or recently completed degree in IT, Computer Science, or related field
- Basic understanding of Windows/Linux operating systems and networking
- Strong problem-solving skills and customer service orientation
- Ability to work independently during night shift hours (10 PM - 6 AM)
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred (students welcome)
- Valid driver's license and reliable transportation