Job Description
Join TechSolutions Inc. as a Night Shift IT Support Intern and gain hands-on experience in enterprise-level IT operations. This paid internship offers flexible evening hours while you troubleshoot systems, manage networks, and collaborate with cross-functional teams. Perfect for students seeking real-world experience in a dynamic 24/7 tech environment.
Responsibilities
- Provide remote and on-site technical support during night shift hours
- Monitor system performance and resolve hardware/software issues
- Document incident reports and maintain ticketing systems
- Assist with network administration and cybersecurity protocols
- Collaborate with day shift teams for seamless handover
- Participate in infrastructure upgrades and system maintenance
Qualifications
- Currently enrolled in Computer Science or IT-related program
- Basic knowledge of Windows/Linux operating systems
- Experience with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently during night shift hours
- CompTIA A+ or similar certification preferred