Job Description
Join TechNova Solutions' dynamic night team as an IT Support Intern! This role offers hands-on experience in enterprise IT infrastructure while accommodating your academic schedule. Work alongside industry experts in our 24/7 operations center, gaining real-world troubleshooting skills in a collaborative environment. Perfect for students seeking flexible hours with competitive compensation and growth opportunities. Apply today to kickstart your tech career!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues during night shifts
- Monitor and maintain network systems, servers, and cloud infrastructure
- Document incident reports and maintain knowledge base articles
- Collaborate with cross-functional teams to resolve escalated technical problems
- Assist in system updates, patch management, and security protocols
- Train junior staff on IT best practices and troubleshooting techniques
- Participate in after-hours system deployments and maintenance windows
Qualifications
- Currently enrolled in an accredited college/university pursuing IT/Computer Science degree
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently during night shifts (10 PM - 6 AM)
- Valid driver's license and reliable transportation
- CompTIA A+ or similar certification preferred
- Previous internship or customer service experience a plus