Job Description
Join TechSolutions LA's dynamic IT team as a Night Shift Support Intern! This paid internship offers hands-on experience in enterprise IT operations during evening hours (10 PM - 6 AM), perfect for students seeking flexible schedules. Located in downtown Los Angeles, you'll gain exposure to cutting-edge infrastructure while supporting Fortune 500 clients. With competitive compensation and mentorship from industry experts, this role bridges academic learning with real-world IT challenges. Summer/Fall start dates available – launch your tech career in LA's thriving innovation ecosystem!
Responsibilities
- Monitor and maintain server/network infrastructure during overnight shifts
- Provide Tier 1 technical support for hardware/software issues via ticketing system
- Execute system backups, updates, and security protocols
- Document incident reports and knowledge base articles
- Collaborate with cross-functional teams on system optimization projects
- Perform preventative maintenance on network equipment
- Participate in 24/7 on-call rotation training
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems and networking
- Strong troubleshooting and problem-solving abilities
- Availability to work 40 hours/week (Monday-Friday nights) during internship
- Excellent written and verbal communication skills
- Relevant coursework or personal projects in system administration
- Ability to work independently with minimal supervision
- Valid California driver's license (for occasional site visits)