Job Description
Join TechSolutions Inc. as a Night Shift IT Support Intern and launch your career in technology! This paid internship offers hands-on experience in enterprise IT systems while working flexible night hours. You'll gain exposure to network administration, cybersecurity protocols, and helpdesk operations in a dynamic corporate environment. Perfect for students seeking practical experience with industry-leading technologies while balancing academic commitments. Our mentorship program ensures you develop critical technical skills and professional competencies valued by top employers nationwide.
Responsibilities
- Monitor and maintain enterprise network infrastructure during night shift hours
- Provide remote technical support to employees via ticketing systems
- Execute scheduled system backups and security patch deployments
- Document IT incidents and resolution procedures in knowledge base
- Collaborate with day shift team for seamless service continuity
- Participate in cross-departmental IT projects
- Conduct basic hardware diagnostics and troubleshooting
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Understanding of network fundamentals (TCP/IP, DNS)
- Ability to work independently during night shift hours (6 PM - 2 AM)
- Strong problem-solving and communication skills
- Valid driver's license for occasional on-site support
- CompTIA A+ or similar certification preferred