Job Description
Join TechNova Solutions as a Night Shift IT Support Intern and gain hands-on experience in a dynamic 24/7 operations environment. This paid internship offers unique exposure to enterprise infrastructure while supporting critical overnight systems. You'll work alongside senior engineers to resolve technical issues, implement security protocols, and optimize network performance—all while developing valuable career skills in a fast-paced setting.
Responsibilities
- Monitor and maintain network systems during overnight hours (10 PM - 6 AM)
- Troubleshoot hardware/software issues for remote and on-site users
- Document incident reports and maintenance logs in ticketing systems
- Assist with cybersecurity audits and patch deployments
- Collaborate with day-shift teams for seamless handover
- Participate in infrastructure upgrade projects
- Provide Tier 1 support for cloud-based applications
Qualifications
- Currently pursuing Computer Science, IT, or related degree
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently during overnight hours
- CompTIA A+ or Network+ certification preferred
- Previous helpdesk or internship experience a plus