Job Description
Are you a driven student looking for hands-on experience in a high-paced environment? Apex Data Systems is seeking a dedicated Night Shift IT Intern to join our growing team in Oklahoma City. We value innovation, student growth, and a flexible work-life balance, making this the perfect opportunity for those pursuing a degree in Information Technology, Computer Science, or related fields.
As an Intern, you will work alongside our senior technical staff, gaining invaluable real-world experience while managing critical support tasks during our peak operational hours. We offer a competitive hourly rate and a dynamic team culture that welcomes fresh perspectives.
Why Join Us?
- Flexible night shift schedule (Perfect for students).
- Mentorship from industry experts.
- Paid training and potential for a full-time offer.
- Modern office environment in the heart of Oklahoma City.
Responsibilities
- System Monitoring: Monitor server logs and system performance to ensure 99.9% uptime during night shifts.
- Ticket Management: Assist in triaging and resolving IT help desk tickets submitted by internal employees.
- Network Support: Troubleshoot basic connectivity issues and configure workstations for new hires.
- Documentation: Maintain accurate records of technical issues and resolutions in our ticketing system.
- Hardware Maintenance: Perform routine hardware checks and minor repairs on laptops and peripherals.
- User Support: Provide technical guidance and support to staff members via phone and email during the night.
Qualifications
- Education: Currently enrolled in an Associate’s or Bachelor’s degree program in IT, Computer Science, or related field (Graduating seniors welcome).
- Availability: Must be available to work Night Shifts (e.g., 9:00 PM - 5:00 AM or 10:00 PM - 6:00 AM).
- Technical Skills: Basic understanding of computer hardware, operating systems (Windows/Linux), and networking concepts.
- Communication: Strong verbal and written communication skills to assist non-technical staff.
- Problem Solving: Ability to think critically and troubleshoot common IT issues independently.
- Tools: Familiarity with ticketing systems (like Jira or ServiceNow) is a plus.