Job Description
Join Nexus Solutions Inc. for an exciting night shift tech support internship in Las Vegas! Gain hands-on experience while supporting our 24/7 operations. This paid opportunity offers flexible scheduling and college credit eligibility, making it perfect for ambitious students. Work in a dynamic environment where your problem-solving skills shine, and build your resume with real-world IT experience. Must be available for night shifts (11 PM - 7 AM). Apply today to jumpstart your tech career!
Responsibilities
- Provide remote technical support to clients during night shift hours
- Troubleshoot hardware/software issues and document resolutions
- Monitor system performance and escalate critical incidents
- Collaborate with global support teams using ticketing systems
- Conduct routine system maintenance and updates
- Train junior interns on support protocols
- Contribute to knowledge base documentation
Qualifications
- Currently enrolled in college/university (IT/Computer Science preferred)
- Eligible for academic credit (provide documentation)
- Strong troubleshooting and diagnostic skills
- Experience with Windows/macOS/Linux operating systems
- Availability for night shifts (minimum 20 hours/week)
- Excellent written and verbal communication
- Basic networking knowledge (TCP/IP, DNS)
- Proactive problem-solving mindset