Job Description
Join InnovateLabs Solutions for a dynamic paid night shift internship in Los Angeles! Gain hands-on experience in IT support while working on cutting-edge tech projects. Perfect for students seeking flexible schedules and real-world exposure. Summer/Fall start dates available.
What We Offer: Competitive hourly pay, mentorship from industry experts, flexible scheduling, and potential for full-time conversion. Night shift hours (10 PM - 6 AM) offer unique opportunities for focused work.
Responsibilities
- Provide Tier 1 technical support for internal systems and client infrastructure
- Monitor network security and troubleshoot hardware/software issues during night operations
- Document incident reports and maintain IT asset databases
- Collaborate with cross-functional teams on system upgrades and maintenance
- Assist in implementing disaster recovery procedures
- Conduct routine system backups and performance checks
- Participate in agile sprint planning and retrospectives
Qualifications
- Currently enrolled in Computer Science, IT, or related program (Sophomore/Junior level)
- Basic knowledge of Windows/Linux operating systems and networking
- Strong problem-solving skills and attention to detail
- Ability to work independently during night hours
- Excellent written and verbal communication skills
- Experience with helpdesk ticketing systems (e.g., Jira, ServiceNow)
- Relevant coursework or personal projects in tech support