Job Description
Welcome to PhillyTech Connect, where we are redefining the entry-level experience for ambitious students in Philadelphia. We are currently seeking a Digital Operations & Customer Experience Intern who is eager to learn and grow in a fast-paced environment.
At PhillyTech Connect, we understand the financial needs of students. That is why we are proud to offer daily pay options, allowing you to access your hard-earned wages on the same day you work. Join a team that values your time, offers mentorship, and provides a clear path for your career development.
Why Join Us?
- Daily Pay Access: Get paid the same day you work.
- Flexible Schedule: Accommodates your class and study schedule.
- Professional Growth: Hands-on experience with real-world projects.
- Supportive Environment: Work with experienced professionals dedicated to your success.
Responsibilities
- Assist the digital marketing team in executing daily social media campaigns and content scheduling.
- Manage and update customer relationship management (CRM) databases with high accuracy and efficiency.
- Respond to client inquiries via email and chat support with a focus on high-quality customer service.
- Conduct market research to identify local trends and competitor activities in the Philadelphia area.
- Collaborate with the operations team to streamline daily workflows and improve internal processes.
- Attend and participate in weekly team meetings and skill-building workshops.
- Monitor website analytics to provide insights on user engagement and traffic growth.
Qualifications
- Currently enrolled in a high school diploma or associate/bachelor's degree program (Students Welcome).
- Strong written and verbal communication skills.
- Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Reliable internet connection and a quiet workspace for remote or hybrid tasks.
- Ability to work a minimum of 15-20 hours per week.
- Self-motivated individual with a willingness to learn new technologies and software.