Job Description
We are seeking ambitious students for our Paid Night Shift Internship program based in Houston, TX, with the flexibility to support operations in Illinois. This is a fantastic opportunity to gain hands-on experience in a high-tech environment while earning a competitive hourly wage. Whether you are aiming for a Summer or Fall start, we welcome your application.
As an intern, you will support our 24/7 technical infrastructure, ensuring our clients receive seamless service regardless of the time of day.
Responsibilities
- Monitor and resolve incoming IT support tickets and customer inquiries during night shifts.
- Provide technical troubleshooting for hardware and software issues for remote and on-site clients.
- Perform routine system maintenance, backups, and data validation tasks.
- Collaborate with the day shift team to ensure operational continuity.
- Document technical issues and resolutions in our ticketing system accurately.
- Assist in implementing software updates and security patches.
Qualifications
- Currently enrolled in a Bachelor’s or Associate’s degree program (Computer Science, Information Technology, or related field).
- Availability to work Night Shifts (e.g., 10:00 PM – 6:00 AM or similar schedule).
- Strong problem-solving skills and the ability to work independently.
- Excellent communication skills, both written and verbal.
- Reliable internet connection and workspace (for Illinois-based candidates).
- Basic understanding of operating systems and networking concepts.