Job Description
Launch your tech career with a paid night shift internship at TechNova Solutions! We're seeking ambitious students to join our dynamic IT support team in New York City. This immersive 6-month program offers hands-on experience with enterprise systems while accommodating your academic schedule through flexible night hours. Gain mentorship from industry experts, build your professional network, and receive competitive compensation—all while working in our state-of-the-art downtown Manhattan facility.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network infrastructure
- Monitor system performance and troubleshoot critical issues during night operations
- Document incident reports and maintain accurate knowledge base entries
- Collaborate with global IT teams on system updates and maintenance windows
- Implement cybersecurity protocols and access controls for night-shift operations
- Train junior staff on IT best practices and emergency response procedures
Qualifications
- Currently enrolled in Computer Science, IT, or related Bachelor's program
- Proficiency with Windows Server, Active Directory, and cloud platforms
- Experience with ticketing systems (ServiceNow, Jira) preferred
- CompTIA A+ or similar certification a plus
- Strong analytical and communication skills
- Ability to work independently during night shifts (10 PM - 6 AM)
- Must maintain 3.0+ GPA and authorization to work in the US