Job Description
Launch your career with TechNova Solutions' prestigious summer internship program! We're seeking motivated students for our IT Support Specialist internship in Raleigh, NC. This paid opportunity offers hands-on experience in a dynamic tech environment, mentorship from industry leaders, and exposure to cutting-edge projects. No prior experience required – we're looking for passion, curiosity, and a drive to learn. Transform your theoretical knowledge into practical skills while contributing to our mission of empowering businesses through technology.
Responsibilities
- Assist with desktop hardware/software installation and troubleshooting
- Provide Tier 1 support to internal staff via ticketing systems
- Document IT procedures and knowledge base articles
- Participate in cybersecurity awareness campaigns
- Collaborate with cross-functional teams on IT projects
- Conduct system audits and inventory management
- Shadow senior engineers on infrastructure maintenance
Qualifications
- Currently pursuing Bachelor's degree in Computer Science, IT, or related field
- Basic understanding of operating systems (Windows, macOS)
- Excellent written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work independently and in team environments
- Enthusiasm for learning new technologies
- Availability for full-time summer schedule (May-August)