Job Description
Join TechForward Solutions' award-winning IT department this summer and gain hands-on experience while earning college credit! Our paid internship program offers real-world exposure to enterprise systems, cybersecurity protocols, and digital transformation initiatives. You'll work alongside industry experts in a collaborative environment designed to accelerate your career growth. Benefits include: mentorship from senior engineers, professional development workshops, and a pathway to full-time roles upon graduation. Open to current college students in accredited programs.
Responsibilities
- Deploy and configure hardware/software systems across 500+ workstations
- Resolve Tier 1/2 technical issues via ticketing system with 95% SLA adherence
- Document SOPs in Confluence for IT infrastructure maintenance
- Assist in cloud migration projects (AWS/Azure)
- Conduct security audits using Qualys and Nessus tools
- Collaborate with cross-functional teams on digital transformation projects
- Present weekly progress reports to IT leadership
Qualifications
- Currently pursuing Bachelor's in Computer Science, IT, or related field
- Minimum 3.0 GPA with official transcript for college credit verification
- Proficient in Windows/macOS/Linux environments
- Basic knowledge of networking (TCP/IP, DNS, DHCP)
- Experience with ServiceNow or similar ticketing systems
- Strong analytical problem-solving abilities
- Available for 12-16 hours/week through August 2024
- Must provide documentation for academic credit approval