Job Description
Join TechNova Solutions for an immersive summer internship experience in our dynamic IT department! This night shift role offers students the unique opportunity to gain hands-on experience in a fast-paced tech environment while working alongside industry professionals. You'll contribute to real-world projects, develop critical technical skills, and build a professional network that will launch your career forward.
Why TechNova? We're a leading tech innovation hub committed to nurturing emerging talent. Our Raleigh campus offers state-of-the-art facilities, mentorship programs, and a culture that values creativity and growth. Plus, enjoy competitive pay, flexible scheduling, and post-internship career support.
Responsibilities
- Provide Tier 1 IT support for night-shift operations including troubleshooting hardware/software issues
- Assist with network monitoring, security scans, and system maintenance during off-peak hours
- Document technical procedures and create knowledge base articles for internal teams
- Collaborate with cross-functional teams on infrastructure projects and system upgrades
- Participate in disaster recovery drills and after-hours incident response
- Support user account management and access control implementations
Qualifications
- Currently enrolled in a bachelor's program in Computer Science, IT, or related field
- Basic knowledge of operating systems (Windows/Linux), networking concepts, and security protocols
- Strong problem-solving skills with ability to work independently during night shifts
- Excellent written and verbal communication skills
- Availability to work 20-30 hours per week on a night shift schedule (typically 11 PM - 7 AM)
- Proficiency with Microsoft Office Suite and basic diagnostic tools
- Previous internship or help desk experience preferred but not required