Job Description
We are seeking a motivated Summer Intern to join our night shift operations team in Philadelphia, PA. This is a fantastic opportunity for students to gain valuable work experience in a fast-paced technology environment while enjoying the benefits of working the evening hours, such as a quieter workspace.
As an intern, you will support our operations team in ensuring data accuracy and customer satisfaction during our peak evening shift. This role offers a paid opportunity to develop professional skills in a dynamic setting while contributing to our night-time productivity goals.
Responsibilities
- Execute night shift data entry and processing tasks with a high degree of accuracy and speed.
- Monitor and respond to incoming customer inquiries via email and support tickets during evening hours.
- Assist in the organization and maintenance of digital filing systems and databases.
- Collaborate with senior team members to troubleshoot basic technical issues and software glitches.
- Generate daily and weekly reports summarizing work completed during the shift.
- Maintain a clean and organized workspace to ensure safety and efficiency.
Qualifications
- Currently enrolled in High School or pursuing a Bachelor’s degree.
- Basic computer literacy, including proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong attention to detail and organizational skills.
- Ability to commit to a regular night shift schedule (e.g., 4:00 PM – 1:00 AM).
- Excellent written and verbal communication skills with a professional demeanor.
- Self-motivated with the ability to work independently with minimal supervision.