Job Description
Join InnovateTech Solutions for an immersive Summer/Fall Night Shift Internship in our Chicago hub. This hands-on role offers real-world experience in enterprise IT infrastructure while working alongside industry experts. Perfect for students pursuing Computer Science, IT, or related fields. Enjoy competitive pay, flexible scheduling, and potential conversion to full-time roles. Work in our state-of-the-art downtown facility with modern amenities and a collaborative culture.
Responsibilities
- Provide Tier 1/2 technical support for internal systems during night shift hours (10 PM - 6 AM)
- Monitor and maintain network infrastructure, servers, and cloud environments
- Troubleshoot hardware/software issues using ticketing systems and remote tools
- Document procedures and create knowledge base articles for IT best practices
- Collaborate with global teams on system updates and security patches
- Participate in cross-departmental IT projects and process improvements
Qualifications
- Currently pursuing Bachelor's degree in Computer Science, IT, or related field
- Basic knowledge of Windows/Linux systems and networking fundamentals
- Experience with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- Strong problem-solving skills and ability to work independently
- Availability for night shifts (minimum 20 hours/week)
- Valid driver's license and reliable transportation for downtown location
- CompTIA A+ or similar certification preferred (students welcome)