Job Description
Join Coastal Innovations Group as a Weekend Tech Support Intern and launch your IT career! This flexible weekend position is perfect for students seeking hands-on experience in a dynamic environment. You'll gain valuable skills in network troubleshooting, customer service, and system administration while supporting our diverse client base. Enjoy competitive pay, mentorship from industry experts, and a schedule that accommodates your studies. No weekend commitments during exam periods!
Why You'll Love This Role:
• Flexible weekend schedule (Sat/Sun)
• Real-world IT experience
• Student-friendly policies
• Potential for full-time conversion
Responsibilities
- Provide remote technical support to clients via phone and chat
- Troubleshoot hardware/software issues including OS, network, and security
- Document support tickets using our CRM system
- Assist with system updates and maintenance tasks
- Collaborate with senior technicians on complex issues
- Conduct basic network diagnostics and repairs
- Participate in weekend on-call rotations
Qualifications
- Currently enrolled in a college/university program
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Comfortable working flexible weekend hours
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional on-site visits