Job Description
Join our dynamic team at TechSolutions Inc. as a Weekend IT Support Intern and kickstart your tech career! This paid internship offers hands-on experience in enterprise-level IT infrastructure while maintaining a flexible weekend schedule. Perfect for students pursuing computer science or IT degrees, you'll gain real-world troubleshooting experience, network with industry professionals, and receive mentorship from senior engineers. Located in the heart of San Antonio's tech corridor, this role bridges classroom learning with practical application.
Responsibilities
- Provide technical support for hardware/software issues across Windows and macOS systems
- Assist with network administration tasks including firewall configurations and VPN setups
- Document IT procedures and create knowledge base articles for internal use
- Collaborate with cross-functional teams on cybersecurity initiatives
- Participate in weekend on-call rotations for urgent system maintenance
- Conduct regular system backups and security audits
- Train end-users on new software implementations
Qualifications
- Currently pursuing Bachelor's degree in Computer Science, IT, or related field
- Basic understanding of networking protocols (TCP/IP, DNS)
- Familiarity with Active Directory and cloud platforms (AWS/Azure)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work independently during weekend shifts
- CompTIA A+ or similar certification preferred
- Valid driver's license required for occasional site visits