Job Description
Join HarborTech Solutions' dynamic team as a Weekend Student Intern at our Baltimore Harbor location! Perfect for ambitious students seeking flexible weekend hours, this role offers hands-on experience in tech operations and client support. Work alongside industry professionals in a vibrant waterfront environment while developing valuable career skills. Enjoy competitive pay, flexible scheduling around your academic calendar, and potential for full-time conversion.
Responsibilities
- Support weekend IT infrastructure monitoring and maintenance
- Assist clients with technical troubleshooting via phone and chat
- Document system issues and resolution protocols
- Collaborate with cross-functional teams on weekend projects
- Participate in weekend system testing and deployment
- Update knowledge base and training materials
- Monitor security protocols and report anomalies
Qualifications
- Currently enrolled in an accredited college/university
- Basic understanding of Windows/macOS systems
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Customer service experience preferred
- Available Saturdays and Sundays (8am-5pm)
- Valid student ID required
- Proficient in Microsoft Office Suite