Job Description
Join InnovateTech Solutions as a Weekend Tech Support Intern and launch your IT career in Columbus's thriving tech scene! This paid internship offers flexible weekend shifts (Sat-Sun) while gaining hands-on experience with cutting-edge systems. Perfect for students seeking summer/fall start opportunities with real-world impact.
Our dynamic team provides mentorship, professional development, and exposure to enterprise-level infrastructure. Enjoy competitive pay, flexible scheduling around your classes, and potential for full-time conversion. Work in our modern downtown Columbus office with state-of-the-art facilities.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Document tickets in CRM systems with detailed troubleshooting steps
- Assist with network monitoring and basic system administration tasks
- Train end-users on software applications and security protocols
- Collaborate with senior engineers on infrastructure projects
- Contribute to knowledge base documentation and process improvements
Qualifications
- Currently enrolled in Computer Science or related program
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Available for weekend shifts (Sat-Sun, 8am-5pm)
- Ability to work independently and as part of a team
- Valid driver's license (for occasional site visits)