Job Description
Are you a motivated student looking to kickstart your career in the fast-paced tech industry? NexGen Tech Solutions is seeking a dedicated Customer Success & Operations Intern for our Summer/Fall 2024 intake. This is a fantastic opportunity for recent graduates or current students with no prior experience who are eager to learn and grow.
In this role, you will work closely with our operations team to ensure our clients have the best possible experience. We provide comprehensive training and mentorship, making this the perfect role for anyone looking to break into the tech sector in Texas.
Why Join Us?
- Paid Internship: Competitive hourly rate of $20 - $25/hour.
- Flexible Start: Available for Summer or Fall 2024 start dates.
- Learning Culture: No experience required; we teach you the ropes.
Don't let a lack of experience hold you back. Apply today and take the first step towards a rewarding career in customer success!
Responsibilities
- Assist the Customer Success team in managing client accounts and resolving inquiries in a timely manner.
- Perform data entry and maintain accurate records within our CRM systems (training provided).
- Conduct market research to identify trends and opportunities for improvement.
- Support daily operations tasks, including email correspondence and scheduling.
- Collaborate with the marketing team to draft social media content and newsletters.
- Attend weekly team meetings and contribute to brainstorming sessions.
Qualifications
- Currently enrolled in or recently graduated from a Bachelor’s degree program (any major).
- Strong written and verbal communication skills.
- Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- A positive attitude and a willingness to learn new software tools.
- Availability to work a minimum of 20 hours per week during the internship period.
- No prior professional experience is required; we value potential over pedigree.