Job Description
Join TechNova Solutions' dynamic IT team as a Night Shift Support Intern! This immersive opportunity allows students to gain hands-on experience in enterprise IT infrastructure while supporting critical overnight operations. You'll work alongside senior engineers in a fast-paced environment, troubleshooting systems, implementing security protocols, and optimizing network performance. Perfect for tech-savvy students seeking real-world experience with flexible scheduling to accommodate academic commitments.
Responsibilities
- Monitor and maintain enterprise server infrastructure during overnight shifts
- Resolve Tier 1-2 technical issues via ticketing system and remote support
- Perform system backups and security vulnerability assessments
- Document IT procedures and create knowledge base articles
- Collaborate with global teams on cross-functional projects
- Implement network monitoring tools and alert systems
- Assist with hardware deployments and software patching cycles
Qualifications
- Currently enrolled in Computer Science or related degree program
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently during overnight hours
- Basic scripting knowledge (Python, PowerShell, or Bash)
- CompTIA A+ or similar certification preferred