Job Description
Join TechNova Solutions' dynamic IT team as a Night Shift Intern in Minneapolis! This paid internship offers students hands-on experience in enterprise-level IT support while working flexible night hours. Collaborate with industry experts to maintain critical infrastructure, troubleshoot complex systems, and contribute to cutting-edge projects. Perfect for tech-savvy students seeking real-world experience in a collaborative environment.
Responsibilities
- Provide remote and on-site technical support to employees during night shift hours (10 PM - 6 AM)
- Monitor and maintain network infrastructure including servers, cloud systems, and security protocols
- Document IT incidents, resolutions, and system configurations using ticketing systems
- Assist with hardware/software installations, upgrades, and patch management
- Collaborate with cross-functional teams on IT projects and system optimizations
- Participate in cybersecurity awareness initiatives and best practice implementation
- Contribute to knowledge base documentation and training materials
Qualifications
- Currently enrolled in Computer Science, IT, or related Bachelor's program
- Basic knowledge of Windows/Linux systems, networking, and cloud platforms
- Strong problem-solving skills with ability to troubleshoot hardware/software issues
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a team environment
- Flexibility to work night shifts and adapt to changing priorities
- Valid driver's license and reliable transportation for occasional on-site support