Job Description
Join our dynamic team as a Night Shift IT Support Intern and gain hands-on experience in enterprise-level technology operations. This paid internship offers a unique opportunity to work in a 24/7 environment while developing critical technical skills under mentorship from industry professionals. Ideal for students pursuing degrees in Computer Science, Information Technology, or related fields.
Responsibilities
- Provide remote technical support to employees during night shift hours
- Monitor and maintain network infrastructure and server systems
- Troubleshoot hardware/software issues and document resolutions
- Collaborate with cross-functional teams on system updates
- Assist with cybersecurity protocols and access management
- Contribute to knowledge base documentation
Qualifications
- Currently enrolled in accredited IT/Computer Science program
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to work independently during night shift hours
- Experience with remote support tools (e.g., TeamViewer, RDP)
- CompTIA A+ or similar certification preferred