Job Description
Are you a driven student looking to launch your career in Information Technology? Apex Digital Solutions is seeking a Night Shift IT Support Intern to join our dynamic team in North Carolina.
We value innovation, flexibility, and mentorship. This role offers a unique opportunity to work outside of standard business hours in a quieter, high-focus environment. Whether you are local to Raleigh or looking for a remote option, we welcome applicants who are eager to learn and contribute.
Why Apply?
- Flexible Schedule: Perfect for students balancing coursework.
- Mentorship: Direct guidance from senior engineers and recruiters.
- Growth Potential: Pathway to full-time employment.
Join us and shape the future of digital infrastructure while building your professional network in the heart of NC.
Responsibilities
- Monitor and troubleshoot incoming technical support tickets during night shifts.
- Assist in the deployment and maintenance of internal software and hardware systems.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with the day-shift team to ensure seamless workflow continuity.
- Perform basic network diagnostics and connectivity checks.
- Conduct user training sessions on new software tools and security protocols.
Qualifications
- Currently enrolled in an Associate’s or Bachelor’s degree program in IT, Computer Science, or a related field.
- Strong interest in networking, hardware troubleshooting, or IT support.
- Availability to work night shifts (e.g., 10:00 PM - 6:00 AM).
- Excellent written and verbal communication skills.
- Basic knowledge of Windows, Linux, or Mac operating systems.
- Proactive attitude with a desire to solve complex problems.