Job Description
Are you a driven student looking for a unique opportunity to kickstart your career in Information Technology? Apex Tech Solutions is seeking a Night Shift IT Support Intern to join our dynamic team in Las Vegas.
Working the night shift offers you the flexibility to focus on your studies while gaining invaluable technical experience. You will work alongside our elite operations team to ensure our systems run smoothly 24/7, handling critical infrastructure and providing technical assistance during off-peak hours.
Why Join Us?
- Flexible Schedule: Perfect for students balancing coursework.
- Mentorship: Learn directly from senior engineers and technicians.
- Hands-On Experience: Work with cutting-edge hardware and software.
Responsibilities
- Monitor network infrastructure and server performance during night operations to ensure 99.9% uptime.
- Provide tier-1 technical support and troubleshooting for internal users via remote channels.
- Assist in the deployment, configuration, and maintenance of hardware and software updates.
- Maintain accurate logs and documentation for all technical tickets and incident reports.
- Collaborate with the day shift team to resolve complex technical escalations and identify improvement opportunities.
- Perform routine security checks and backups on company systems.
Qualifications
- Currently enrolled in a Bachelor’s or Associate’s degree program in Computer Science, Information Technology, or a related field (Summer/Fall 2024 start).
- Basic understanding of networking concepts, operating systems (Windows/Linux), and troubleshooting methodologies.
- Strong problem-solving skills and attention to detail in a high-pressure environment.
- Must be available to work rotating night shifts (e.g., 6:00 PM – 2:00 AM).
- Valid driver’s license and reliable transportation required.
- Excellent communication skills and a proactive attitude.