Job Description
Are you looking for a unique opportunity to kickstart your career in the tech industry while enjoying the flexibility of the night shift? Apex Tech Solutions is currently seeking a motivated Paid Intern for our Night Shift Support Team based in Atlanta, Georgia.
We are a forward-thinking company that values innovation and employee growth. This is a fantastic chance to gain hands-on experience in technical support, customer service, and IT operations without the pressure of a traditional 9-to-5 schedule. Work while the world sleeps and build a resume that stands out.
Why Join Us?
- Competitive Pay: Earn a competitive hourly rate with potential for shift differential.
- Night Shift Culture: Enjoy a quieter work environment and a distinct work-life balance.
- Mentorship: Work directly with senior engineers and support leads to accelerate learning.
- Flexible Hours: Perfect for students or those seeking a different schedule.
Responsibilities
- Monitor and respond to incoming support tickets via email and ticketing systems.
- Diagnose and troubleshoot basic hardware and software issues for end-users.
- Document technical issues and resolutions in the knowledge base.
- Collaborate with the day shift team to ensure continuity of support.
- Provide clear, patient, and professional communication to clients.
Qualifications
- Currently enrolled in or recently graduated with a High School Diploma or GED.
- Basic understanding of computer operating systems (Windows/macOS) and internet browsers.
- Willingness to work rotating night shifts (e.g., 10 PM - 6 AM or similar).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.