Job Description
Launch your career with TechNova Solutions' prestigious summer/fall night shift internship program! We're seeking ambitious students to join our IT Support team in Philadelphia. Gain hands-on experience with enterprise systems while enjoying competitive pay and flexible scheduling to accommodate your academic calendar. This paid internship offers mentorship from industry veterans and direct exposure to cutting-edge infrastructure projects.
Why TechNova? Our interns receive dedicated training, performance-based incentives, and potential for full-time conversion. Night shift hours (10 PM - 6 AM) provide unique learning opportunities with minimal daytime distractions.
Responsibilities
- Provide Tier 1/2 technical support for enterprise systems during night shift hours
- Monitor network infrastructure and troubleshoot hardware/software issues
- Document incident reports and maintain knowledge base articles
- Assist with system updates, patches, and security protocols
- Collaborate with global IT teams on cross-functional projects
- Implement cybersecurity best practices for data protection
- Participate in after-hours system deployments and migrations
Qualifications
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Availability for night shift (10 PM - 6 AM) during summer/fall semesters
- Proficiency with Windows/Linux operating systems and networking fundamentals
- Strong problem-solving skills and customer service orientation
- Basic scripting knowledge (Python/Bash) preferred
- CompTIA A+ or equivalent certification a plus
- Authorized to work in the United States