Job Description
Are you a driven student looking to kickstart your career with a flexible summer schedule? Apex Digital Solutions is currently seeking motivated Summer Interns for our Night Shift support team in Denver, Colorado.
We offer a unique opportunity to work in a quiet, high-impact environment while gaining hands-on experience in technical support and customer relations. If you thrive in the evenings and want to learn from industry experts, this is the perfect role for you.
Why Join Us?
- Flexible Schedule: Perfect for students balancing classes.
- Competitive Pay: Earn while you learn with industry-standard rates.
- Career Growth: Potential for full-time conversion after graduation.
Responsibilities
- Monitor and troubleshoot technical support tickets assigned to the night shift queue.
- Provide exceptional customer service to clients via phone and email during evening hours.
- Assist in data entry, report generation, and administrative tasks.
- Collaborate with the day-shift team to ensure seamless workflow transitions.
- Identify trends in support tickets and suggest process improvements.
Qualifications
- Currently enrolled in a Bachelor’s or Associate’s degree program (Computer Science, Business, or Communications preferred).
- Must be available to work rotating night shifts (e.g., 6:00 PM – 2:00 AM).
- Strong communication skills and a patient, customer-centric attitude.
- Basic proficiency in Microsoft Office Suite and troubleshooting computer hardware/software.
- Reliable internet connection and a quiet workspace.