Job Description
Join InnovateTech Solutions' dynamic team as a Tech Support Intern and kickstart your career in technology! This paid internship offers hands-on experience in IT support while accommodating your academic schedule. Located in San Jose's tech hub, you'll gain exposure to cutting-edge systems while developing problem-solving skills that employers demand. Perfect for students seeking practical experience without compromising studies. Enjoy flexible hours, mentorship from industry professionals, and potential for full-time conversion. Apply today to transform your classroom knowledge into real-world expertise!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone and in-person
- Document troubleshooting steps and maintain accurate incident logs
- Assist with network setup, device configuration, and system updates
- Collaborate with senior engineers on cybersecurity best practices
- Train end-users on new software implementations
- Participate in cross-departmental tech initiatives
Qualifications
- Currently enrolled in accredited college/university (any major)
- Basic knowledge of Windows/macOS operating systems
- Strong troubleshooting and analytical abilities
- Excellent written and verbal communication skills
- Ability to work 15-20 hours weekly during academic terms
- Valid driver's license for occasional equipment transport
- Pass background check and drug screening