Job Description
Are you a tech-savvy student ready to launch your career? Apex Digital Solutions is seeking a motivated IT Support Intern to join our growing team in Las Vegas, NV. We are looking for an immediate hire for this position, offering hands-on experience with modern enterprise systems and a collaborative environment.
As an IT Support Intern, you will play a crucial role in maintaining our operational efficiency. You will work directly with our Senior Systems Administrators to troubleshoot technical issues, deploy hardware, and support our internal workforce. This is an excellent opportunity for students to gain real-world experience and potentially transition into a full-time role upon graduation.
Why Join Us?
- Immediate Start: Don't wait—join our team today.
- Hands-on Learning: Work with industry-standard tools and technologies.
- Mentorship: Learn from experienced professionals in a supportive setting.
- Flexible Schedule: Accommodates student coursework.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the setup, configuration, and maintenance of workstations, printers, and mobile devices.
- Monitor system logs and help desk tickets to ensure timely resolution of user inquiries.
- Collaborate with the IT team to document technical processes and create knowledge base articles.
- Participate in IT projects, including software deployments and hardware upgrades.
- Ensure compliance with company security policies and data protection protocols.
Qualifications
- Currently enrolled in an Associate’s or Bachelor’s degree program in Information Technology, Computer Science, or a related field.
- Familiarity with operating systems (Windows 10/11, macOS) and basic networking concepts.
- Strong problem-solving skills and the ability to diagnose technical issues quickly.
- Excellent communication skills with a customer-service-oriented mindset.
- Self-motivated with a willingness to learn new technologies and tools.
- Ability to work in a fast-paced, team-oriented environment.